The Demo

A great way for a prospective customer to decide on whether to use one of our systems is simple - to try it!  The Gourmet Coffee Company offers to prospective customers a free demo, where we supply the machine, coffees as well as donuts for everyone to enjoy.  This way everyone can see how the machine works and more importantly, taste the coffee for themselves.  Everyone has their own personal taste in how they like their coffee.  Some people like it very strong, some medium, some weak.  Some people like flavored coffee, like French Vanilla or Hazelnut.  The great thing about single cup machines, is that people in the office  and customers/clients, can have a selection of coffees to choose from and each cup comes out fresh.  

 Coffee Demo

With Donuts!

Want to try something new for your office coffee? We have many different options to choose from.  Call or email The Gourmet Coffee Company for a demo!!

Phone:  305-698-0990

email: info@thegourmetcoffeeco.com

The Office Cafe

                                                                     Office Cafe

This is one of our new customer's Office Cafe.  This customer is using the Cafe Express 2 and their machine is programmed with 10 choices:

1.  Bold Coffee
2.  Medium Coffee
3.  Espresso
4.  Latte
5.  Cappuccino
6.  Hot Chocolate
7.  Tea
8.  Tea Latte
9.  Mochachino
10.  Hot Water

This customer switched from a previous single cup brewer that only brewed coffees and teas.  Now they have a much broader selection of drinks for both their employees and clients to choose from and most importantly they are incredibly pleased with the quality of the coffees!   An added bonus is that they are saving 15% as well!!  This is another instance where The Gourmet Coffee Company was able to go into an office an put together a program for the office that upgraded the quality of the coffee they were using, the level of service they were receiving and saved them money as well - a great combination!

Shoot The Gourmet Coffee Company an email or give us a call if you would like to demo any of our systems, or get a proposal.  Have a great day!

www.thegourmetcoffeeco.com
info@thegourmetcoffeeco.com
305-698-0990

Douwe Egbert Cafitesse C-60

The newest addition to The Gourmet Coffee Company's   line of equipment.  The Douwe Egbert Cafitesse C60 makes great espressos, American coffee, cappacinos, lattes, cafe au lait, etc.  No mess, no service issues, a great brewer for any company that wants restaurant quality coffee at the touch of a button.  Added bonus - it is about 40% less than the leading single cup coffee makers!  

Call or email The Gourmet Coffee Company

info@thegourmetcoffeeco.com

305-698-0990

www.thegourmetcoffeeco.com

Cookies!

The Gourmet Coffee Company is proud to announce our new line of delicious Gourmet Chocolate Chip cookies!  Our bags come in 1.5 pound bags and customers get a free cookie jar with their first order of 2 bags of cookies!  1/2 pound sample bags are available for customers to try!  It's a delicious, sweet treat for the office:)!!

Coffee Service - The Real Benefits

Some people must question from time to time - what are the benefits of having an office coffee service?  Why don't I just have someone run to the store to pick up supplies?  While this may make sense for small offices, (less than 10 employees) for most offices, running an in house coffee service can become a full time job for whoever the unlucky person in the office who inherits the job.  Let's quantify the costs of someone handling the office coffee service for a 25 employee office:

1.  1 hour a week to inventory the needs for upcoming week. $10
2.  1 hour a week to go to the store and back. $ 10
3.  1 hour per week at the store. $10
4.   Gas for the trip to and from the store. $10
5.  1 hour per week cleaning and maintaining equipment and coffee area.  $10

This equals to $50 per week or $200  per month - $2,400 per year!  This does not include the potential liability issues associated with that person getting into a car accident going to and from the store (if just one employee got into an accident doing a coffee pick up your costs of an in house coffee service goes through the roof!).  Or for the occasional  trips to the store because of unexpectedly running out of products.  Take into consideration also, that the office will have to buy the equipment.  They may not want to pay for plumbed in equipment so the quality of the equipment won't be as good as what you could get from an office coffee service.  And what if the equipment breaks?  Are you going to call a handy man?  A plumber?  What if the equipment is down for 3 or 4 days or more?  Having seen  the high stress level at offices where the coffee maker is down(people can get very upset!!) it is a good idea to be able to get  coffee equipment fixed - FAST!

With an office coffee service, your equipment is installed free of charge.  You have  your choice of several different types of coffee brewers suggested by your office coffee service.  Deliveries are made to  your office consistently and correctly.  Run out of a particular product?  No problem, just call your coffee service and they will get it to you.  Coffee equipment not working?  Simply call your office coffee service and they will either fix or replace the equipment for you so your office doesn't miss a beat! If the store you shop at decides not to carry your particular product anymore there is nothing you can do.  As an  office coffee service we make it our  business to make sure we have the products you want.   And if we don't stock it, we will!

An office coffee service may seem like a luxury compared to running your own in house coffee service, but when you actually look at the cost/benefits it actually turns out to be your least expensive, most efficient option!

Fresh Ground Coffee

Some of our coffee customers, particularly large volume users,  have gone from using a traditional pre ground fractional pack to a commercial grade, preset grinder.  These grinders allow the customer to set the grind at a particular weight and with the press of a button they have a freshly ground brewbasket ready for brewing.  Everything is accentuated about your coffee with the grind being fresh.  The whole office smells better with the smell of freshly ground coffee.  The coffee itself, when brewed is richer and more aromatic.  Best of all  bulk, whole bean coffee is  less expensive than preground coffee.  The customer winds up with great tasting coffee for less!  Just one of the many solutions The Gourmet Coffee Company offers to its customers to bring great coffee and service at the most affordable prices.

Coffee Service - Why the Service is so important!

A well kept "Office Cafe"

We get a great many of calls from offices who are  fed up with the service they are receiving from their office coffee service.  Not receiving what they ordered, supplies not put away, price increases without notice, no flexibility with deliveries are just some of the things we are hearing from these exasperated offices. 

Well here is what you should expect from your office coffee supply service.

1.  Equipment cleaned on each delivery.
2.  Supplies put away as requested by the customer.
3.  Flexibility of ordering. 
4.  Receiving what you ordered.
5.  Same day responses to questions/issues.
6.  Same, or at the latest, next day response to equipment issues/malfunctions.
7.  A live person answering the phone, not a recording.
8.  The ability to recieve "emergency" deliveries.
9.  Most importantly - feeling like your business is valued!

So many customers of ours, complained to us when we first met with them about their previous coffee service, that they were so frustrated because it didn't seem like their coffee service cared about their needs.  We had one customer, who was ordering in excess of $1,000/month on product, complain that  they couldn't get anyone to call them back when they had a question.  When we met with them, they had been waiting a week for a return phone call! 

The Gourmet Coffee Company makes it a foundation of our business to have our customers know that we will bend over backwards to make their office coffee service experience  an enjoyable one.  From providing them with a neat, attractive coffee break area, to putting supplies away or even delivering 2 cases of soda between delivery days, we will do everything necessary to provide the highest level of service to our customers.

Being a true office coffee service is more than just delivering coffee products to an office.  It is providing that office the peace of mind of knowing that all their office coffee supply needs - from properly working equipment to an excellent cup of coffee - are consistently met so that they can focus on the business of running their office.